Privacy Policy

1. Who We Are

TheKitBase is an independent business based in India. Our website is located at thekitbase.app. For privacy-related questions, contact us at privacy@thekitbase.app.

2. Data We Collect

We collect the following types of data:

3. How We Use Your Data

We use the data we collect for the following purposes, under the legal bases noted:

• Process and fulfil your template purchase (contract)
• Generate and deliver your license key and download link (contract)
• Provide technical support (legitimate interest)
• Send product updates and announcements, if you have opted in (consent)
• Comply with legal and financial record-keeping obligations (legal obligation)
• Maintain the security and integrity of our platform (legitimate interest)
• Understand how visitors use our website and improve thekitbase.app (legitimate interest)

We do not sell, rent, or share your personal data with third parties for their own marketing purposes. Service providers listed below receive data only to the extent necessary to perform their function.

4. Third-Party Services

We use the following third-party services to operate TheKitBase:

6. Data Retention

We retain purchase records, order IDs, and license data for as long as necessary to support your license and comply with legal obligations -typically 7 years for financial records under Indian law. Support communications are retained for 2 years. Newsletter subscriptions are retained until you unsubscribe.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access -Request a copy of personal data we hold about you
• Correction -Request correction of inaccurate or incomplete data
• Deletion -Request deletion of your data, subject to legal retention requirements
• Objection -Object to processing based on legitimate interest
• Withdrawal of consent -Unsubscribe from newsletter communications at any time
• Data portability -Request your data in a structured, machine-readable format (where applicable)

If you are located in India, you also have rights under the Digital Personal Data Protection Act, 2023 (DPDP Act), including the right to know what data we process, nominate a person to exercise your rights, and grieve any data processing. To exercise any of these rights, email privacy@thekitbase.app.

8. Security

We use industry-standard security measures including HTTPS encryption across all pages, secure payment processing via Dodo Payments (who hold all card data), signed download links for template delivery, and limited access controls on internal systems. No system is 100% secure, but we take reasonable precautions to protect your information.

9. Children's Privacy

TheKitBase is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at privacy@thekitbase.app and we will delete it promptly.

10. International Transfers

TheKitBase is based in India. Our service providers (Dodo Payments, Resend, Kit.com, Cloudflare, Vercel, Umami Cloud) may process data in the United States or other jurisdictions. Where data is transferred internationally, we rely on our service providers' own transfer mechanisms and data protection agreements with their customers.

11. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via email to customers. The date at the top of this page reflects the most recent update.

12. Contact

Privacy questions or requests: privacy@thekitbase.app or use our contact form.

Also see our Terms of Service and Refund Policy.