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Whether you have a pre-purchase question, need support, or want a custom build - we reply to every message within 24 hours on weekdays.
Typically replies within a few hours
Or email us directly at support@thekitbase.app
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What can we help with?
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Pre-purchase questions
Not sure which template is right for you? We'll help you choose or demo it live.
Custom development
Need features added, a brand overhaul, or a full custom build? Get a fixed quote in 24h.
Support & setup
Stuck during setup? Purchased template not working as expected? We fix it fast.
Everything else
Refund requests, license questions, partnership inquiries - no question too small.
Response time
General inquiries< 24 hours
Technical support< 24 hours
Custom dev quotes< 24 hours
Refunds1-3 business days